Last Updated: 12/10/2025
TrueHelp Plumbing & Electric
This Privacy Policy explains how TrueHelp Plumbing & Electric (“we,” “us,” or “our”) collects, uses, discloses, and protects the personal information of individuals who visit our website, submit information through our online forms, or use our plumbing and electrical services (“Services”).
By using our website or Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
a. Information You Provide Directly
We may collect personal information that you voluntarily provide, including:
Name
Email address
Phone number
Service address
Details about your service request
Any information submitted through website forms
b. Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited
Time spent on the website
Cookies and tracking technologies
c. Information from Third Parties
We may receive information from:
Advertising partners
Lead generation sources
Social media platforms (if you interact with us there)
2. How We Use Your Information
We use personal information to:
Provide plumbing and electrical services
Respond to inquiries and service requests
Schedule appointments
Improve our website and customer experience
Send service-related updates or communications
Conduct marketing and promotional outreach (with consent where required)
Comply with legal obligations
3. Sharing Your Information
We may share your information with:
Service providers assisting with scheduling, communication, marketing, or operations
Payment processors (if applicable)
Advertising partners for marketing campaigns
Legal authorities if required to comply with applicable laws
We do not sell your personal information.
4. Cookies and Tracking Technologies
We may use cookies, pixels, and similar technologies to:
Improve site functionality
Analyze traffic
Enhance marketing and retargeting
You may disable cookies in your browser, but some features may not function properly.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
Access your personal information
Request corrections
Request deletion
Opt out of marketing communications
To make a request, contact us at: [email protected]
7. Children’s Privacy
Our website and services are not intended for individuals under 18. We do not knowingly collect personal information from minors.
8. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised date.
9. Contact Us
TrueHelp Plumbing & Electric
6620 Isabelle Dr, Austin Texas 78752
(855) 705-8021
[email protected]