Last Updated: 12/10/2025

TrueHelp Plumbing & Electric

This Privacy Policy explains how TrueHelp Plumbing & Electric (“we,” “us,” or “our”) collects, uses, discloses, and protects the personal information of individuals who visit our website, submit information through our online forms, or use our plumbing and electrical services (“Services”).

By using our website or Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Information You Provide Directly

We may collect personal information that you voluntarily provide, including:

Name

Email address

Phone number

Service address

Details about your service request

Any information submitted through website forms

b. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address

Browser type

Device information

Pages visited

Time spent on the website

Cookies and tracking technologies

c. Information from Third Parties

We may receive information from:

Advertising partners

Lead generation sources

Social media platforms (if you interact with us there)

2. How We Use Your Information

We use personal information to:

Provide plumbing and electrical services

Respond to inquiries and service requests

Schedule appointments

Improve our website and customer experience

Send service-related updates or communications

Conduct marketing and promotional outreach (with consent where required)

Comply with legal obligations

3. Sharing Your Information

We may share your information with:

Service providers assisting with scheduling, communication, marketing, or operations

Payment processors (if applicable)

Advertising partners for marketing campaigns

Legal authorities if required to comply with applicable laws

We do not sell your personal information.

4. Cookies and Tracking Technologies

We may use cookies, pixels, and similar technologies to:

Improve site functionality

Analyze traffic

Enhance marketing and retargeting

You may disable cookies in your browser, but some features may not function properly.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

Access your personal information

Request corrections

Request deletion

Opt out of marketing communications

To make a request, contact us at: [email protected]

7. Children’s Privacy

Our website and services are not intended for individuals under 18. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised date.

9. Contact Us

TrueHelp Plumbing & Electric
6620 Isabelle Dr, Austin Texas 78752
(855) 705-8021
[email protected]