Last Updated: 12/10/2025
TrueHelp Plumbing & Electric
These Terms of Service (“Terms”) govern your use of our website and services. By accessing our site or hiring us for plumbing or electrical services, you agree to these Terms.
1. Services Provided
TrueHelp Plumbing & Electric offers professional plumbing and electrical services for residential and commercial properties. Service availability may vary by location and scheduling.
2. Estimates and Pricing
Estimates are provided based on the information available at the time.
Final pricing may change if additional work, repairs, or conditions are discovered.
Payment terms will be outlined on invoices or service agreements.
3. Scheduling and Cancellations
Appointments may be scheduled through our website, phone, or other contact methods.
We reserve the right to reschedule or cancel appointments due to emergencies, staffing, or safety issues.
Customers must provide reasonable notice for cancellations.
4. Customer Responsibilities
Customers agree to:
Provide accurate information
Ensure safe access to the property
Notify us of any hazardous conditions
Follow all instructions provided by technicians
5. Warranties and Guarantees
We may offer warranties on specific services or parts; these will be stated explicitly in writing. No implied warranties extend beyond those required by law.
6. Limitation of Liability
To the fullest extent allowed by law, TrueHelp Plumbing & Electric is not liable for:
Indirect, incidental, or consequential damages
Damages arising from misuse, neglect, or pre-existing conditions
Losses related to delays, scheduling changes, or website use
7. Website Use
You agree not to:
Misuse our website
Attempt to access restricted systems
Submit false or misleading information through forms
We may suspend or restrict site access for misuse.
8. Third-Party Links
Our site may contain links to third-party resources. We are not responsible for their content, policies, or practices.
9. Governing Law
These Terms are governed by the laws of the state of Texas.
10. Contact Us
For questions regarding these Terms, contact:
TrueHelp Plumbing & Electric
6620 Isabelle Dr, Austin Texas 78752
(855) 705-8021
[email protected]