Last Updated: 12/10/2025

TrueHelp Plumbing & Electric

These Terms & Conditions (“Agreement”) apply to all users of our website and all customers receiving services.

1. Acceptance of Agreement

By using our site or hiring us for services, you confirm that you:

Are at least 18 years old

Agree to this Agreement

Provide accurate and lawful information

2. Lead Forms and Communication Consent

By submitting a form on our website, you consent to:

Being contacted by phone, text, or email

Receiving service-related notifications

Receiving marketing messages (you may opt out at any time)

3. Service Access and Safety

You are responsible for:

Ensuring that technicians have unobstructed access

Informing us of pets, security systems, hazards, or special instructions

4. Payment Terms

Payment is due as stated in your invoice

We reserve the right to charge late fees where permitted

Materials, labor, and additional work will be billed accordingly

5. No Guarantee of Website Availability

We do not guarantee:

Continuous website uptime

Error-free functionality

Compatibility with your devices or software

6. Dispute Resolution

Any disputes arising from this Agreement will be resolved through:

Direct negotiation

Mediation or arbitration if required, before any court proceedings

7. Amendments

We may modify these Terms & Conditions at any time. Updated versions will be posted on our website.

8. Contact

TrueHelp Plumbing & Electric
6620 Isabelle Dr, Austin Texas 78752
(855) 705-8021
[email protected]