Last Updated: 12/10/2025
TrueHelp Plumbing & Electric
These Terms & Conditions (“Agreement”) apply to all users of our website and all customers receiving services.
1. Acceptance of Agreement
By using our site or hiring us for services, you confirm that you:
Are at least 18 years old
Agree to this Agreement
Provide accurate and lawful information
2. Lead Forms and Communication Consent
By submitting a form on our website, you consent to:
Being contacted by phone, text, or email
Receiving service-related notifications
Receiving marketing messages (you may opt out at any time)
3. Service Access and Safety
You are responsible for:
Ensuring that technicians have unobstructed access
Informing us of pets, security systems, hazards, or special instructions
4. Payment Terms
Payment is due as stated in your invoice
We reserve the right to charge late fees where permitted
Materials, labor, and additional work will be billed accordingly
5. No Guarantee of Website Availability
We do not guarantee:
Continuous website uptime
Error-free functionality
Compatibility with your devices or software
6. Dispute Resolution
Any disputes arising from this Agreement will be resolved through:
Direct negotiation
Mediation or arbitration if required, before any court proceedings
7. Amendments
We may modify these Terms & Conditions at any time. Updated versions will be posted on our website.
8. Contact
TrueHelp Plumbing & Electric
6620 Isabelle Dr, Austin Texas 78752
(855) 705-8021
[email protected]